Incident History

A fix has been deployed and file downloads should be available again. Thank you for your patience.

We are currently experiencing an issue with downloading files generated by assistants. We have identified the underlying cause and are working on deploying a fix

Systems have now recovered. We are continuing to monitor file upload behaviour.

GovAI is experiencing file upload failures. We have identified the issue and are working on steps to restore full functionality.

Due to a misconfiguration, in some circumstances assistants were expecting a file when none was present. This caused the response to fail.

The misconfiguration was addressed and assistants returned to normal behaviour.